Chrome Enterprise

Sales Training Support

Introduction

This year so far has driven an evolution of how most of us complete our day-to-day jobs. As our desks move from the office to our homes, Chrome devices are enabling companies to continue working in any environment, whilst giving employees the tools necessary to collaborate on shared goals in a flexible yet totally secure way.

This page will give you the foundation you need to hold solid conversations with your customers around the power of Chrome, and support you through your Chrome Enterprise Sales accreditation.

What makes a Chromebook?

Speed

The speed of Chrome isn't just realised by the boot times, but the fact that Chromebooks can get faster over time as the work you do gets backed up on the cloud rather than locally on a hard-drive that degrades with use. Automatic updates and the inherent cloud environment help keep Chrome devices running as quick as your internet connection can handle.

Shareability

As your files, apps and preferences are saved to your own profile in the cloud, multiple users are able to share a single Chrome device and only have access to their own information. User profiles are encrypted by default, so there's no risk of compromising the privacy and security of anyone who has previously used the same device.

Security

The most important part of managing data for any organisation, Chrome OS streamlines endpoint security from the hardware through to the operating system. Features including verified boot, sandboxing, and automated updates make it easier for IT administrators to keep their organisation's important information locked down and out of scope for hackers and nefarious characters.

Simplicity

With user profiles, apps, bookmarks and settings automatically synced to the cloud, if a Chrome device is lost or stolen employees can simply log in to their account on any other machine and continue working. Basic admin tasks like applying policies and security patches are streamlined, giving IT staff the time back to focus on innovation rather than remedial maintenance.

Numbers to know

1

Admin console can manage
thousands of devices

1

Chrome Enterprise Upgrade
per device, not per user

10

seconds or less
to boot

10

hours battery life

300+

policies can be configured
to the company's needs

£40

annual licence cost
per device

£119

perpetual licence for
the life of the device

24/7

customer support
by phone and email

Form factors

Chromebase

All-in-one units ideal for kiosks, meeting rooms and interactive displays.

Chromebook

Cloud-ready laptops enabling employees to access files and collaborate with colleagues from anywhere.

Chromebox

Cost-effective desktop replacements ideal for set workstations and digital signage.

Security

Chrome devices have multiple layers of security baked in to the hardware and the operating system.

Verified boot

Each time a Chrome device is booted, the OS checks itself against a known safe version to ensure nothing has been tampered with. If there are any inconsistencies or corruptions, the safe version will be booted instead or one will be automatically downloaded from the cloud for you.

Sandboxing

Every tab or application you open on a Chrome device runs in its own walled environment, meaning any potential threat is contained and cannot affect anything else in your system. Just close the tab or app and the would-be virus or phishing attack is neutralised and removed from the machine, negating the need for separate antivirus software.

Google security chip

A Trusted Platform Module security chip is built into the hardware, which protects encryption and senses system integrity during start-up to facilitate Chrome's Verified boot feature. TPM chips also provide safe storage of security keys, certificates and passwords more securely than software alternatives.

Google Play Protect

If you choose to allow users to download the apps they need from the Google Play Store, Google Play Protect runs safety checks before the app downloads, checks your device for malware, and warns you about any potentially harmful apps it detects including violations of Google's Unwanted Software and Developer policies.

Policies

Chrome Enterprise comes packed with over 220 policies that administrators can configure to manage their IT infrastructure and tailor the Chrome experience for their users around their needs and the requirements of the organisation.

Device settings

Device policies apply for anyone who uses the device, even if they sign in as a guest or with a personal Gmail account.

Device settings include:

Public session settings
SSO configuration
Forced re-enrollment
Auto-update settings
Virtualisation settings

User settings

User policies are enforced anywhere your users sign in, even if the device isn't enrolled in your domain.

User settings include:

Maximum session length
Browser sign-in settings
Active Directory management
Custom avatars & wallpapers
Idle logout

Network settings

Network policies can be applied to your entire organisation, or enforce specific settings for different organisational units.

Network settings include:

Wi-Fi configurations
VPN access
Safe searching
Security certificates
Auto-connect settings

Compatibility

Although Chrome and G Suite has everything most employees will need to stay productive and collaborate with their colleagues, some businesses may still need access to legacy applications to complete certain tasks.

For companies not ready to realise the benefits Google's alternatives to app suites like Office 365; Word, Excel, and the rest of the Windows office environment can be run on Chrome devices both as OS-agnostic web apps and natively once downloaded from the Google Play Store.

Chrome also supports virtualisation of the Windows and Linux operating systems through a variety of gateways including:

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